IT Systems Engineer - #1128867

Position Overview

We are seeking a highly skilled and motivated IT Systems Engineer to join our technology team in Singapore. The ideal candidate will hold a Microsoft Certified Solutions Expert (MCSE) certification and possess hands-on experience in Microsoft SQL Server (MSSQL) administration. This role will be responsible for designing, implementing, and maintaining IT systems infrastructure, ensuring operational stability, and supporting business-critical applications.

The successful candidate must be flexible and prepared to work irregular hours, including evenings or weekends, to support project schedules and system maintenance.

Key Responsibilities

• Install, configure, and maintain Microsoft-based servers, systems, and applications.

• Administer and optimize Microsoft SQL Server databases, including performance tuning, backup, and recovery.

• Monitor, troubleshoot, and resolve system performance and availability issues.

• Manage system upgrades, patching, and security hardening.

• Participate in IT infrastructure projects, ensuring timely delivery and minimal downtime.

• Provide technical support to internal teams, including incident response and root cause analysis.

• Maintain detailed documentation of system configurations, processes, and procedures.

• Ensure compliance with IT policies, security standards, and regulatory requirements.

Requirements

• MCSE (Microsoft Certified Solutions Expert) certification is mandatory.

• Strong knowledge and hands-on experience with MSSQL administration.

• Proficiency in Windows Server, Active Directory, and system security best practices.

• Experience in virtualization technologies (VMware/Hyper-V) is advantageous.

• Strong troubleshooting and problem-solving skills.

• Ability to work independently and in a team-oriented environment.

• Good communication skills, with the ability to interact with both technical and non-technical stakeholders.

• Willingness to work irregular hours due to project or operational requirements.

Preferred Qualifications

• Experience in cloud platforms (Azure/AWS) is an added advantage.

• Familiarity with ITIL processes and documentation practices.

• Knowledge of scripting languages (PowerShell, Python, etc.) to automate routine tasks.

Key Performance Indicators (KPIs)

• System Uptime & Availability – Maintain high system availability (e.g., >99.9%).

• Incident Resolution – Timely response and resolution of IT incidents.

• Database Performance – MSSQL performance and optimization standards met.

• Project Delivery – On-time and quality completion of IT infrastructure projects.

• Compliance & Security – Adherence to IT policies, security standards, and audit requirements.

• Documentation & Knowledge Sharing – Up-to-date documentation and handover of technical processes.