Tech Support Engineer - #1128837

Job Title: Tech Support Engineer (AV Solutions)

About the Role:

We are seeking a hands-on and detail-oriented AV Engineer to support and manage Audio Visual projects focused on visual solutions such as digital signage, LED video walls, smart office systems, IPTV, and network infrastructure and more.

Job Objective:

• To deliver proposed solutions and services through working closely with internal teams, manufacturers, subcontractors, and suppliers.

Key Responsibilities:

• Manage, collaborate, and work with internal Sales and Technical team, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.

• Study schematic design and drawings to produce Audio Visual drawings

• Manage Project schedules, Project budgets, changes in order, Bill of Material

• Manage customer’s expectations and deliver customer experience

• Plan, manage and schedule resources.

• Handle installation, testing, commissioning, and technical troubleshooting

• Assist in tender preparation and documentation

• Source for new and emerging Audio-Visual solutions to enhance company’s offerings

• Conduct training to end users on implemented solutions

• Conduct demo presentations on company’s offerings

Educational Qualifications:

• Min. ITE/Diploma in IT/Engineering/Audio Visual or related fields

Experience:

• Fresh graduate welcome to apply

• Able to work independently in the fast moving and challenging environment

• Good Communication and Interpersonal skills

• Proficiency in Microsoft Office; Photoshop and basic networking knowledge are a plusStrong coordination, documentation, and problem-solving skills

• Able to work independently and collaboratively