Operations Manager (Commercial and Environmental) - #1128805

Job Responsibilities:

1. Lead teams

·      Develop strategy plans to promote organisation core values

·      Manage the professionalism of the staff

·      Mentor and lead management staff

·      Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

·      Drive the overall growth of business and operations

·      Drive opportunities to improve market visibility and presence of the organisation

·      Lead budget planning for the organisation

·      Represent and promote the organisation

·      Direct the development and review of operation policies and procedures

3. Manage client relationships

·      Collaborate with clients to achieve business goals

·      Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

·      Oversee the conduct and review of contingency plans

·      Endorse emergency and crisis management response plans, processes and procedures

·      Provide direction on analysed trends of reported incidents

5. Manage cleaning services

·      Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

·      Ensure cleaning teams adhere to safety measures to during cleaning operation

·      Assist in budget planning for cleaning operations

·      Review daily cleaning job reports for submission to management

·      Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

·      Covering of manpower if needed (requires you to do hands-on cleaning)

·      Recruiting of manpower for projects

·      Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

·      Stocktake and allocating of equipment and/or technologies and supplies to project sites

·      Identify and recommend suitable equipment and/or technologies to improve cleaning operations

·      Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

·      Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

·      Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

·      At least 7 year(s) of working experience in the related field is required for this position.

·      Preferably Managers specializing in Commercial and Environmental or Facilities Management