Field Service Engineer (Electronic & Mechanical Systems / 5 Days / North) - #1128586

• Company located at Woodlands

• Working hour: 8:30am – 5:30pm (Mon – Fri)

• Variable Bonus + Excellent Welfare

• Well Established Automation Manufacturing Company

Job Scope

• Conduct on-site installation, commissioning, servicing, training, and maintenance.

• The FSE able to Identifies, analyzes, and repairs product failure, install new components and parts.

• Provides service and technical interface between customer and GA.

• Assists engineering with FAT, and installation prep work.

• Advise customer on operation, maintenance, and modifications.

• Provide expert advice to customers regarding equipment operation, maintenance, and possible system modifications.

• Demonstrate a high level of integrity, professionalism, and the ability to work independently with minimal supervision.

• The FSE communicates with management, and the end user to help and implement appropriate resolutions in a timely manner.

• Provide regular updates to the Service Manager to ensure timely handling of all open jobs.

• Collaborate closely with the Customer Service Team to ensure high levels of customer satisfaction.

• Respond to phone support request as assigned.

• Analyze problems and determine appropriate solutions either individually or collaboratively as part of a team.

• Promote and sell value-added services, including spare parts, system upgrades, and service contracts, during customer visits or when opportunities arise.Support engineering with ongoing product development and improvement projects.

• Take initiative to remain current with emerging technologies and equipment updates.

• Any other duties as assigned.

Requirement

• Diploma in Electronics / Mechanical Engineering or related disciplines

• 2 to 4 years of relevant experiences as Field Service Engineer

• Possess technical skills in troubleshooting and repairing mechanical, electrical, and/or electronic systems.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492