Training Centre Manager - #1128237

Job Description: Training Centre Manager

• Managed overall operations, marketing and sales activities of the centre.

• Develop and execute strategic plans, budgets and spending, forecasts and analysis and monitor results and revise plans accordingly to be in line with the overall strategic goals.

• Work with teams to reach or exceed projected sales/profit goals of centre

• Manage and motivate the training teams (including full time trainers)

• Develop and maintain a positive and productive working environment that motivates employees to strive for performance excellence

• Ensure a high level of customer service and satisfaction

• Conduct evaluation and review on trainers and staff

• Stay current with the latest innovations/offerings changes

• Manage and be accountable for training delivery, quality and assurance in accordance with the regulations under relevant accreditation bodies such as SSG and the company’s policies and directives

• Protects organisation values by keeping information confidential.

• Other ad-hoc duties as assigned by the company

Requirements:

• Diploma/Degree in Sales/Marketing or other disciplines

• Relevant work experience in area of operations, course administration, training development and management, sales supervision in training or education industries

• Prior work experience in leading a team is essential

• Ability to effectively manage training centre and staff

• Well-rounded team player to build efficiency and foster a strong team environment

• Possess strong work ethics and keep information confidential