Retail Supervisor (Full-Time, 5-Day Work Week) - #1128144

Job Highlights:

• 5-Day Work Week

• Variable Bonus

• Store-based Commission

• Medical and Dental Insurance

• Employee Discount, Free Uniform Shoes & Attire

Job Responsibilities:

• Responsible for daily store operations, achieving store sales and ensuring every customers receive great service experience.

• Ensure complete understanding of all products, brand guidelines including up-sell items, as well as any company promotions and mechanics.

• Ensure exemplary customer service standards among the Retail team members according to the company standard.

• Ensure team member complete customer transaction in a professional, timely manner and with highest level of respect.

• Ensure accuracy in the collection of money from various modes of payment.

• Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean and prices are present in good condition.

• Ensure all POS/VM materials and other collaterals being displayed at the shop floor are up-to date and displayed according to a standard visual merchandising standards.

• Roster planning to ensure staff productivity.

• Support any store initiatives. Example: Stock take, store change etc.

Requirements:

• GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent.

• Sales-driven and results oriented.

• Strong passion for customer service.

• Relevant experience in the retail industry.

• Good interpersonal and communication skills.

• Energetic and motivated with a positive mindset.

• Able to lead and motivate the team.

• Good knowledge of MS office tools.

• Able to work on rotating shift, weekends and public holidays.