Clinic Assistant - #1127637

About the Role
We are looking for a proactive and detail-oriented Clinic Assistant to be part of our dynamic healthcare team. This role plays a vital part in ensuring smooth daily operations — from patient registration and appointment coordination to medication dispensing, stock management, and supporting clinical services such as radiology and preventive care.

Key Responsibilities

• Accurately register patients, verify TPA details, and process claims (TPA/CHAS/Medisave) in the Plato system.

• Prepare and handle referral/order forms, blood tubes, and lab coordination efficiently.

• Support daily clinic operations, including radiology preparation, dispensary tasks, and patient care services.

• Monitor and manage clinic inventory — restock supplies, track expiry dates, and coordinate with vendors to ensure readiness and patient safety.

• Flag workflow issues and contribute to process improvements for better efficiency and service quality.

• Provide a welcoming and professional patient experience, understanding how every action impacts overall clinic performance.

What We’re Looking For

• Tech-savvy & organised: Proficient in Plato and confident managing multiple tasks in a fast-paced clinic.

• Clear communicator: Able to liaise effectively with patients, colleagues, and external partners.

• Problem-solver: Quick thinker with strong resourcefulness and the ability to resolve issues calmly under pressure.

• Team player: Committed to supporting front desk, back-office, and dispensary operations with equal dedication.

• Detail-oriented: Vigilant in tracking stock, managing consumables, and upholding clinical standards.

• Proactive & adaptable: Takes initiative in maintaining a clean, organised, and well-functioning clinic environment.

Why Join Us
Be part of a healthcare team that values patient care, quality, and continuous improvement. As a key member of the clinic’s daily operations, you’ll play an essential role in ensuring excellent service, efficient workflows, and a positive patient experience.

Prefer part-time work? We welcome part-time applicants, too!