Changi Airport Customer Care Lead - Lost & Found | Joining Bonus! | Up to $3,000 - #1127559

You will be responsible for overseeing the baggage handling operations across Control Centre, Departure, Deployment, and Arrival teams.

Responsibilities (includes but not limited to):

• Monitor real-time flight and baggage information, allocating duties and deploying baggage staff and motorized equipment

• Supervise baggage operations at Departure and Arrival racetracks to ensure timely loading and unloading

• Handle baggages for transfer and tight connection flights

• Investigate and report incidents of mishandled and damaged bags, in accordance to the various airline requirements

• Ensure container/ trolley are correctly setup, baggage documentation, and compliance with security requirements.

• Liaise with Load Control, ground handlers and internal teams for operational updates

  
  

Requirements:

• Local Diploma in any discipline

• GCE N/O Level, Nitec or Higher Nitec will be considered for Customer Care Specialist role instead

• Proficient in English

• Pleasant with a cheerful disposition and good interpersonal skills

• Comfortable with rotating shift (morning, afternoon and overnight shift)

Benefits:

• Eligible for Joining Bonus, AWS (13-month Bonus) and Performance Bonus

• Shift allowance and Overtime pay

• Staff transport (working beyond midnight)

• Training will be provided

We regret that only shortlisted candidates will be notified.

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Josephine Lim

Recruit Fast Pte. Ltd. (EA License: 23C1828)

EA Personnel: R25142809