Admin cum Customer Service Officer - #1127139

Job Responsibilities

• Manage daily Operating Theatre (OT) schedules and finalise OT listings for timely distribution

• Coordinate closely with clinics, surgeons, anaesthetists and OT nursing teams

• Ensure accurate scheduling of procedures and optimal utilisation of OT resources

• Conduct pre-operative reminder calls to inform patients of reporting time, venue and fasting instructions

• Maintain professional phone etiquette and ensure call logs are complete and accurate

• Handle patient enquiries related to surgery details

• Coordinate Emergency OT cases and ensure proper documentation

• Follow prioritisation protocols and adapt to fast-changing situations

• Assist in resolving patient feedback, clearing email requests, and preparing required statistics or reports

• Provide guidance to junior staff when needed

• Perform any other duties assigned by the Reporting Officer

Requirement

• Diploma in Business Administration or equivalent

• Minimum 2 years of relevant working experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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