Senior/Programme Executive - #1126771

Job Description

• Lead the development and smooth implementation of programmes, activities and events in the Home to enhance residents’ overall quality of life.

• Manage donor and volunteer engagement in the Home to promote social well-being and independent living of residents.

• Provide person-centric care through collaboration practices and practising holistic care philosophy to enhance overall service delivery to Home residents.

• Plan and execute programmes/activities catered to the interests and needs of the Home’s residents to promote their overall well-being and meaningful participation.

• Be the main point-of-contact in coordination with community partners, volunteers and donors in organising activities to engage residents and for sponsorship of meals.

• Ensure accurate and timely documentation of residents’ participation in programmes and activities.

• Build up and maintain network of donors and volunteers, and expand the reach to other programmes in Health and Senior Care (HSC).

• Manage volunteers and ensure regular engagement/touch-base of at least once per month.

• Work with internal stakeholders and external partners to facilitate ground-up volunteer initiatives.

• Collate and prepare relevant data and information for quarterly/biannual reports and yearly/ad-hoc audits by relevant authorities.

• Take on continuous improvement projects to make improvements to the Home’s model of care and service delivery.

• Protect residents’ confidentiality by adhering strictly to organisational Personal Data Protection Policy and national Personal Protection Data Act (PDPA) and regulations.

• Adhere to organisational and service Standard Operating Procedures and service requirements at all times.

• Provide guidance to junior team members in the Home’s Programmes department on programme planning, implementation and managing donor/volunteer relationships.

• Participate in multi-disciplinary team meetings and work with the Social Work and Nursing teams in the Home to formulate Individualised Care Plans (ICP) for all residents.

• Work with services and programmes within HSC in identifying volunteer needs and trends to build and sustain a team of HSC volunteers.

Job Requirements

• Degree in any discipline

• At least 4 years of experience in planning and implementing social service programmes and/or managing donors/volunteers

• Candidates with less than 4 years of experience may be considered for 'Programme Executive'

• Microsoft office

• Meticulous and possess good organising skills

• Strong team player with initiative

• Enthusiastic and passionate for community engagement

• Cheerful and empathetic with strong passion in working with the elderly

• Independent and self-driven

• Good communication skills, interpersonal skills, customer service skills and language proficiency to connect with diverse populations, especially seniors

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