Service Advisor - Xpeng - #1126739

Working Location:

53 Ubi Road 1 Singapore 408699
 

Working hours:

Mondays to Fridays: 0800hrs to 1900hrs

Saturdays(Alternate): 0800hrs to 1300hrs

Responsibilities:

• To ensure overall customer satisfaction with Xpeng aftersales service.

• To execute the core processes for Xpeng service activities.

• To oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner.

• To liaise with other departments in ensuring that customers' needs are met; on-time delivery, customer treatment, quality of repair, reasonable cost, etc.

• To provide initiative to ensure smooth and efficient operations.

• Other duties as and when assigned.

Job Requirements:

• At least diploma, 'A' Levels, NTC 2/3 or equivalent.

• At least 2 years experience in the automotive service industry as a service advisor or related experience.

• Good communication and interpersonal skills.

• Possess valid Class 3 driving license is compulsory.

Benefits:

• Company Uniforms

• Dental benefit

• Medical Coverage