Customer Service Associate (Supply Chain) - #1126734

Job Details:

• Working hours : Monday to Friday, 8:30 AM to 5:30 PM (Depend on the business needs, would require to work a monthly rotating standby schedule during weekends and public holidays, with one weekend per month on duty according to the roster , will provide standby allowance)

• Location: Paya Lebar MRT

• 1 yr contract (convertible to perm)

Job Scope:

• Process quotations, purchase orders and sales orders efficiently and accurately

• Manage Customer Consignment Programs

• Responsible for ensuring on-time deliveries to both internal customers (engineers) and external clients.

• Collaborate closely with customers, vendors and engineers to coordinate and meet delivery deadlines in accordance with customer requirements

• Maintain inventory levels and oversee stock movement efficiently

• Update and ensure accuracy of customer price books

• Ensure the maintenance of a well-organized and efficient documentation filing system

• Manage and resolve inquiries from customers and business partners effectively

• Cultivate and maintain good customer relationships

• Other duties as assigned

Job Requirement:

• Diploma or Degree in Business Studies or its equivalent

• Experience with Oracle or SAP system will be an added advantage

• Proficient in Microsoft Office Applications

• Strong communication and good interpersonal skills

• Meticulous, organized and resourceful team player

• Highly motivated individual who works independently with little supervision

• Required to be available for monthly rotating standby schedule during weekends and public holidays

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