Manager, Examination Administration - #1126231

KEY RESPONSIBILITIES

Leadership and Management

• Lead, supervise, and manage the Examination Administration department to ensure smooth operations.

• Provide guidance, training, and support for staff development.

• Conduct regular team meetings to review progress and align departmental goals.

Examination Administration

• Oversee scheduling, preparation, and administration of assessments and exams.

• Uphold examination integrity, act as Senior / Chief Invigilator, and manage invigilator recruitment, training, deployment, and payroll.

• Provide support for students with special requirements.

Results and Assessment Management

• Oversee marking, moderation, and results release processes.

• Ensure accuracy of results, proper gradebook setup, and timely communication of results to students and stakeholders.

• Manage assessment feedback and appeals processes.

Academic Status & Compliance

• Maintain accurate academic status records and manage appeals.

• Coordinate audits and reviews related to assessment processes.

• Implement process improvements for operational efficiency and regulatory compliance.

Stakeholder Engagement & Reporting

• Liaise with academic staff, departments, and external stakeholders.

• Prepare reports, analyse trends, and recommend improvements.

• Align assessment practices with institutional objectives.

JOB REQUIREMENTS

• A Bachelor’s degree in a relevant discipline.

• Minimum 6 years of relevant higher education experience, with at least 2 years in a managerial role.

• Strong leadership and people management skills.

• Demonstrated experience in assessment/examination management.

• Excellent communication, analytical, and problem-solving abilities.

• Proficiency in digital tools, statistical analysis, and examination systems.

Personal Attributes

• Highly organised, detail-oriented, and able to manage multiple priorities.

• Independent, resourceful, and adaptable to evolving environments.

• Strong commitment to academic integrity and quality assurance.