Senior Executive / Executive, Sales & Event Operations - #1125640
NTUC Club
Job Description
Ensure that our clients’ needs are well understood to meet or exceed expectations and manage the client effectively
Participating in and contributing ideas to the creative and client experience journey
Execute the event project management tasks and ensure they are delivered to the highest standards, promptly and with accurate budget scoping, tracking, reconciliation and reporting
Source for all event-related needs and act as negotiators to obtain cost-effective prices from partners and alliances
Build and retain relationships with our event partners, clients and internal teams (e.g. My Wine & Dine Kaki (MWDK) Membership, MWDK Plans & Partnership)
Work regularly with all adjoining internal teams to ensure alignment
To handle multiple tasks including booking of event space, drafting event concept, coordinate with Club Marketing on event campaigns, ticketing, registration, onsite logistics, and submission of P&L
Manage customer enquiries, feedback, and loyalty program administration
To track and ensure KPIs are met
Support the Manager of MWDK Sales & Event Operations to attain budgeted profitability
Assist the Manager of MWDK Sales & Event Operations to prepare reports and presentation slides for management meetings
Perform other roles and responsibilities as required based on business needs
Requirements
Minimum diploma and above with at least 2-3 years of relevant experience
Results orientated with strong team mindset and good planning, organizing, interpersonal, communication, and presentation skills.
Strong in strategic thinking and analysis
Good knowledge and experience in financial budget planning and management
Strong in partnership and stakeholder management
Strong in communication and presentation skills (Proficiency in Microsoft Office)
Experience in event management
Agile and adaptable to changes and new concepts
Good team player with strong team mindset
Excellent time management abilities
Able to work occasionally on weekends, including public holidays
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