Senior Executive/Assistant Manager, Operations - #1125598

Red Dot Penguins is hiring a full-time Senior Executive/Assistant Manager, Operations to support the operational needs of the company through excellent customer service.

Key Responsibilities:

• Responsible for day-to-day operations, ensuring timely and efficient management of administrative, operational, and manpower matters.

• Liaise with different departments internally and external stakeholders to coordinate follow-up actions as needed

• Learn to operate our internal administrative system and ensure accurate records and timely updates within the system

• Maintain and update various tracking files, reports, and records to ensure data accuracy and accessibility.

• Prepare weekly and monthly performance reports and attend meetings to track program performance and enable growth of programs

• Develop, update, and maintain processes and other documentation to streamline administrative and operational needs.

• Coordinate and support the implementation of new guidelines or training programs with onsite teams.

• Monitor and manage office inventory such as stationery, equipment, uniforms

• Support company-wide events, projects, and other company initiatives as assigned.

• Perform any other ad-hoc duties assigned by management.

Requirements:

• At least 3 years of operational background in Hospitality, Service or related industry, Degree holder preferred.

• Good command of written and spoken English.

• Customer service oriented.

• Active, independent and outspoken individual.

• Good team player with interpersonal skills.

• Willing to travel to different locations on a regular basis for site visits.

• 6 days work week (Mon - Fri: 9am to 5pm; and work on 1 weekend).

• Be available for other out-of-regular office hour company events as required.

• Able to start immediately or short notice.