Patient Care/ Patient Relation Executive (Nursing Home - Sembawang ) - #1125580

Work Location: Sembawang

Basic$2,800 - $3,000

Entitle to the followings

• AWS

• Variable Bonus

• Performance Bonus

• Annual Leave - 14 days

• Insurance Coverage

• $700 per year Clinical/ Dental Claim

Case Management (Simple English)

• Help assess the needs of residents and their families, and suggest the right emotional, social, financial, or other support services.

• Support the admission and discharge process for residents.

• Keep accurate records of residents and referral updates.

• Help review referrals, do means testing, manage cases, and communicate with residents and families.

• Do regular follow-ups to make sure residents continue to receive proper care.

• Conduct home visits and support activities like family conferences, case conferences, and care projects.

• Encourage family involvement and regular visits.

• Coordinate volunteer activities and programmes.

• Arrange timely and appropriate service referrals for seniors.

• Help out with projects and programmes when needed.

• Attend required training and social work supervision sessions.

Service Operations

• Work closely with the multi-disciplinary team to deliver person-centred assessment, care planning, and discharge processes

• Collaborate with residents and families to improve quality of life, independence, and social integration

• Assist multi-disciplinary teams in service quality and improvement initiatives

• Collate and analyse trends and needs of vulnerable groups

Others

• Prepare weekly, monthly, and ad-hoc management reports

• Perform other duties as assigned by the Manager, Medical Social Work or Executive Director

Working Hours

• 5-day work week, Monday to Friday, 8.30am to 6.00pm

• Some Saturdays required for events involving residents

Thank you for applying. Only shortlisted candidates will be notified.
Sherry Tan R23116214 | Outsourcing Team | EA License no: 05C3451