Air/Sea Freight Officer - #1125537

We are seeking an experienced Air/Sea Freight Operation Officer to join our team at KGL SINGAPORE PTE LTD. This is a full-time position based in the Changi East Region. As an Air/Sea Freight Operation Officer, you will play a vital role in ensuring the efficient and timely delivery of air/sea cargo shipments for our clients.

What you'll be doing

1. Coordinate and manage the air/sea Freight forwarding process, including booking space, preparing documentation, and liaising with airlines/shipping lines and customs authorities

2. Monitor shipment status and proactively communicate with clients regarding updates and any issues that may arise

3. Ensure all shipments are handled in compliance with relevant regulations and company policies

4. Provide excellent customer service and support to both internal and external stakeholders

5. Maintain accurate records and documentation related to air/sea cargo movements

6. Assist with the resolution of any claims or discrepancies that may occur

7. Collaborate with the broader logistics team to optimise processes and drive continuous improvement

What we're looking for

1. Minimum 2 years of experience in air/sea freight forwarding or a related logistics role

2. Strong knowledge of air/sea cargo transportation processes, documentation, and regulations

3. Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and partners

4. Proficient in using logistics management software and IT systems

5. Problem-solving skills and the ability to work under pressure to meet deadlines

6. Attention to detail and a commitment to accuracy and compliance

7. A team player with the ability to collaborate across different functions

What we offer

At KGL SINGAPORE PTE LTD, we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive salaries, comprehensive benefits, and opportunities for professional development and career advancement. Our company culture is one of collaboration, innovation, and a shared passion for delivering exceptional service to our clients.

If you are an ambitious and dedicated Air/Sea Freight Operation Officer, we encourage you to apply now and join our growing team.