Customer Service Executive (West Area) (5 days) (Meals Provided) - #1125123

Job Description:

• Provide introductory information about the company and its products and services to new customers

• Respond to customer inquiries

• Advise customers on products or services to best suit their specific requirements

• Prepare quotations and follow up with customers for their acceptance.

• Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.

• Prepare delivery orders and other relevant documents.

• Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.

• Resolve customers’ concerns, if any.

• Build and maintain long term business relationship with new and existing customers

Requirements:

• Minimally 2 years of working experience

• Prior customer service or sales coordinator experience will be an advantage

• Experience in logistics industry will be an advantage

• Friendly and welcoming disposition

• Has initiative, independent and able to work in dynamic environment

• Good command of written and verbal English

• Excellent organizational and multitasking skills