Executive, Banquet (Operations / Sales) - #1124505

We are seeking two dynamic Executives to join our Banquet team in Operations or Sales. Senior positions available for candidates with extensive experience.

Key Responsibilities

1. Banquet Operations

   • Event Planning & Execution:

     • Coordinate and manage all banquet events including weddings, corporate functions, and member gatherings.

     • Supervise banquet setup, service, and breakdown to ensure smooth operations and adherence to timelines.

   • Operational Excellence:

     • Lead and train banquet service staff to maintain high service standards.

     • Monitor inventory of banquet supplies and equipment; ensure timely requisitions and maintenance.

     • Ensure compliance with hygiene, safety, and club standards.

   • Member Engagement & Service:

     • Maintain strong relationships with members, anticipating needs and ensuring personalized service.

     • Handle feedback and resolve service issues promptly.

   • Financial & Administrative:

     • Assist in budgeting, cost control, and revenue tracking for banquet operations.

     • Prepare event reports, staff schedules, and operational documentation.

2. Banquet Sales

   • Sales & Client Acquisition:

     • Drive banquet sales through proactive outreach, networking, and relationship building.

     • Develop and maintain strong client relationships to secure repeat business and referrals.

   • Event Coordination:

     • Work closely with clients to understand requirements and customize banquet packages.

     • Liaise with operations team to ensure flawless event execution.

   • Marketing & Promotions:

     • Support marketing campaigns for banquet packages and seasonal promotions.

     • Prepare proposals, quotations, and contracts for clients.

   • Revenue Management:

     • Track sales performance and assist in forecasting banquet revenue.

     • Ensure timely follow-up on leads and maintain accurate sales records.

Requirements

General (Applicable to Both Roles):

• Minimum Diploma in Hospitality, F&B Management, or a related field.

• Minimum 2 years of relevant experience in a hospitality or banquet setting

• Strong leadership and team management skills.

• Excellent coordination and communication abilities.

• Service-oriented, hands-on, and able to lead by example.

• Able to work under pressure, including long or split shifts, weekends, and public holidays.

For Operations Focus:

• In-depth knowledge of banquet setup, service flow, and hygiene standards.

• Familiarity with POS systems and basic inventory management.

• Must be capable of handling event setup and operational tasks.

For Sales Focus:

• Proven ability in banquet/event sales, client acquisition, and relationship management.

• Skilled in preparing proposals, quotations, and contracts.

• Strong understanding of banquet packages, pricing strategies, and revenue tracking.