Banking Customer Service Agent (East/West, Allowance, Shift work) - #1124405

Join our client, an established financial institution in Asia, as a Call Centre operator to provide quality customer service via telephone! New opportunities to upskill and progress in your career are available.

• Contract of 12 months subject to renewal/extension/conversion

• PM shift allowance of $1000

• Shift work (Any 8h between 1pm-midnight)

• Working locations - East or West (Indicate preferred)

• Training provided in East (With transport provided)

• 5 working days a week - 4 weekdays, 1 weekend

Job responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner

• Ability to understand customers’ needs and provide appropriate solutions and attention

• Consistently deliver quality service to our customers to achieve total customer satisfaction

• Solicit customers feedback and identify problem trends for improvement actions

Job requirements:

• 5+ years as a customer service representative in any industry welcome

• Call Centre experience welcome

Kindly note that only shortlisted candidates will be contacted.

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PERSOL Singapore Pte Ltd

RCB No. 200007268E

EA License No. 01C4394

EA Registration No. R25157980 (Chong Mun Yee)