CUSTOMER SERVICE ADVISOR (AUTOMOTIVE) - #1124402

• Schedule appointments, manage the workflow with technicians and the parts department

·         Escalating the problem to the supervisor, in charge, or team

·         Follow up proactively with the customer to update them on the vehicle status

·         Resolves customer complaints promptly and effectively to maintain high satisfaction

·         Provide excellent customer care, warmly welcoming customers with a positive attitude.

·         Nitec in related course of study with at least 2 years of relevant experience in automotive field.  

·         Computer literate & proficient in Microsoft office & excel

·         Flexible , friendly , helpful nature & team Player