Passenger Relations Officer (Seletar Airport / Full Time / Gross $2580) - #1124355

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their team.

Job Scope:

• Handle customer inquiries, both face-to-face and over the telephone at the counter

• Assist passengers with general wayfinding and provide information on various services

• Administer the handling of lost and found items

• Administer the loan of amenities such as wheelchairs and baby strollers

• Provide basic frontline car park services, including answering inquiries, parking redemption, and basic troubleshooting for redemption

• Offer visitor information on Singapore, including transport, accommodation, communication, and places of interest

• Facilitate customer online purchase collections and address related inquiries

• Undertake other ad-hoc duties as required by the team

Requirement:
 

• Minimum GCE O level with 1 to 2 years of Customer Service experience

• Possess a strong service aptitude and have a passion for providing good customer service

• Out-going personality, able to proactively engage passengers of diverse backgrounds, nationalities, age through active interaction

Other Information:
Working Location: Seletar Airport
Working Hours: 700am to 700pm / 830am to 830pm

Thank you for your interest but only shortlisted applicants will be notified.

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EA License No: 90C3494

EA Personnel No: R1103939

EA Personnel Name: Ng Hui Jun