Customer Service/ Billing/ Coordinator @Alps Ave - #1124338

1. Customer Sevice Executive (Import/Export) /5.25 days - $3,000 - $3,500 @Alps Ave

• Contact point for Airfreight Import, to manage customers for movement of import shipments.

• Check on Export Documents accordance to compliance and Airfreight rates

• Follow up on urgent shipments & liaise with stakeholder (Warehouse / Operations / Billing / Sales)

• Ensure that customers’ expectations are being met and mapped in SOP

• Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)

• Regular Business Review with Customers (MBR /QBR)

• Perform process including Billing and follow up on billing disputes.

• Good written and communication in English and proficient in MS Excel

2. Billing Executive (Air Freight) /5 days /$3,000 - $3,500 @Alps Ave

• Generate invoices to customers and review client accounts and billing histories.

• Correct billing errors/discrepancies and Input billing data into billing system.

• Maintain records of transactions, invoices, and payment histories.

• Track and monitor client payments, and follow up on overdue payments.

• Resolve client billing inquiries/disputes and address their concerns.

• Assist clients with setting up payment plans to resolve related to their invoices.

• Prepare regular reports on billing & payment status and assist in reconciling accounts receivable.

• Maintain records and prepare financial reports, assist in audits by providing documentation.

3. Coordinator /Rotating Shift / $2,500 - $2,800 Basic + Shift Allowance

• Preparing documents i.e. Labels, invoice,packing list & workfile

• Execution of House Airway Bill & Master Airway Bill for shipment to be export out.

• Ensure documentation are in order to meet the airline and custom requirement.

• Coordinate with contractor on export cargo and documents. Update the report.

• Monitor the status of shipment via Airline Website and update to Oversea Office.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894