Policy Review Officer (Insurance Backend Ops) #V - #1124329

Job Description:

• Administer customer requests in accordance to guidelines, service standards and quality

• Assess escalations and make independent decision in complaints resolution

• Provide timely support and services to Financial Consultants and customers

• Approve payments within authority limit

• Other tasks assigned by Team lead

Requirements:

• Diploma or Degree holder

• Fresh graduate welcomed

• Knowledge on Life, ILP and term insurance plans will be added advantage

• Keen learner and able to work independently

• Meticulous, able to process requests with accuracy and meet service standards

• Proficient in MS Office

We regret that only shortlisted candidates will be contacted

Varick Lee | R2197221

RecruitFirst Pte Ltd | EA. 13C6342