Customer Service (Call-Centre) | Tampines - $2580 (Immediate) - #1123986

Job Scope

Customer Service Executive for Call Centre: Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment. Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively. Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly. Willingness to take on various tasks and adjust to changing work demands.

Requirements

• Good communication skills

• Active listening

• Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situations

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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