IT Business Analyst - #1123945

Business Analysis & Requirements Management:

• Work with stakeholders to gather, analyze, and document functional and non-functional requirements.

• Translate business needs into user stories, process flows, and specifications that guide development and testing teams.

Process Mapping & Improvement

• Document “as-is” and “to-be” business processes using industry-standard modeling techniques (e.g., BPMN).

• Identify inefficiencies, propose improvements, and support automation and systemization efforts.

Stakeholder Engagement

• Support and coordinate workshops, interviews, and walkthroughs with business users and government clients.

• Facilitate discussions to align expectations and priorities across departments.

Project Support

• Assist product managers and product owners in maintaining scope, timelines, and documentation.

• Contribute to backlog grooming, sprint planning, and UAT readiness activities.

Documentation & Communication

• Develop clear and structured business requirement documents, use cases, user stories, and presentation materials.

• Communicate effectively across both business and technical teams to ensure shared understanding.

Cross-Functional Collaboration

• Work with Product Managers, Business Architects, Solution Architects, and UX Designers to ensure solutions are fit-for-purpose and aligned with strategic objectives.

Qualities We Value

• Bachelor’s degree in Business, Information Systems, or a related field.

• 3–5 years of experience as a Business Analyst, preferably with exposure to government or large-scale enterprise projects.

• Solid experience in documenting and modeling business processes and system requirements.

• Strong communication and facilitation skills with a collaborative mindset.

• Experience with tools such as Jira, Confluence, Excel, Visio, or Lucidchart.

• Familiarity with BPMN and Agile/Scrum methodologies.

• Knowledge of business architecture concepts (e.g., capability mapping) is an advantage.

5 day week @ AMK area (Travel to site mainly at Changi Airport)