Clinic Coordinator - #1123921

Job Description:

To assist the Manager in supervising the clinic assistants, and manage the clinic operations, on a day-to-day basis to ensure the smooth running of core duties and operation readiness of the clinic.

• Able to lead, and supervise a team of clinic nurse/assistants to ensure consistency and efficiency of work on quality care and service standard. Ensure that clinics are smooth-running and resolving operational contingencies.

• Scheduling of roster for manpower deployment, ensure smooth implementation of the clinic monthly roster, monitor staff leave and coverage.

• Source for Locum’s and timesheet payments

• Assist to monitor and achieve the Monthly Revenue Target with the Resident Doctor and report to the Management on a bi-weekly basis.

• Assist in the Clinic Inventory portfolio and identification of cost saving opportunities, including ordering, monitoring of low stock and expiry drugs.

• Work closely with the other clinic Superiors and attend meeting and ensure all sales and process initiatives are communicated down to the staff on a timely manner.

• Oversee the administrative support functions and other task assigned by the Manager. Ensure task are completed in accordance to the deadline given.

• Training of new staff and feedback through performance appraisal.

• Track and give feedback on any operational issues to the Manager.

• Follow up on patient’s complex cases for patient liaison to ensure patient requests are attended to in timely order.

• Orientate and train new staff and execute the training check list and update the progress to the Manager on a regular basis.

• Perform the duties as a clinic nurse when roster at counter when in need.

• Any other duties assigned by the doctors and clinic manager from time to time.

Requirements

• Diploma in relevant disciplines (healthcare) with a minimum 2 years of clinic operation experience

• Prior experience as a clinic assistant/nurse is needed

• Possess strong people management leadership skills

• Excellent interpersonal and communication skills

• Able to multi-task and work under pressure

• Ability to work with high-performance individuals and various clinical professionals (e.g. doctors, nurses,)

• Possess roster management experience

• Able to work staggered hours shift /weekends/PH.