Key Account Manager Life Sciences - #1123847

We’re looking for an experienced and customer-focused Key Account Manager to support and expand strategic relationships within the Life Sciences sector in the APAC region. In this role, you will take ownership of key client accounts, understand their operational and scientific needs, and ensure our logistics and service solutions deliver exceptional value. You’ll work closely with both internal and external stakeholders to drive growth, strengthen engagement, and support long-term partnerships.

Tasks:

• Manage and grow strategic accounts within the life sciences market (biotech, pharma, research institutions, etc.)

• Act as the primary contact for key accounts, ensuring outstanding service experiences and customer satisfaction

• Identify and execute business development opportunities, including upselling and cross-selling

• Develop and implement account plans, revenue strategies, and quarterly business reviews

• Collaborate effectively across a global, multi-national matrix organization

• Coordinate with internal teams in Sales, Operations, Logistics, Customer Service, and Product to support customer requirements

• Stay up to date on industry trends, customer logistics needs, and competitive offerings

• Prepare and deliver professional presentations, proposals, and performance reports

• Maintain accurate CRM records and sales forecasts

If you’re eager to grow and contribute in a significant way, this position could be just right for you.

 Requirements:

• Bachelor's degree in Business Administration, Logistics, Life Sciences, or a related field

• 5+ years of sales experience in the freight forwarding industry and proven experience in Account Management and CEP sales for the Life Sciences industry

• Strong customer orientation with a proven ability to build and maintain long-term partnerships

• Independent, structured, and goal-oriented working style

• Confident working within a global and multi-national matrix organization, with the ability to influence across teams

• Excellent communication and presentation skills

• High level of team spirit and collaborative mindset

• Strong and effective verbal and written communication skills in (English and local language(s), knowledge of additional Asian languages is a plus

• Solid understanding of logistics operations and supply chain delivery models is an advantage

• Comfortable with frequent regional or domestic travel on short notice

• Applicants must possess a valid residence and work permit in Singapore