Centre Supervisor - #1123736

Administration & Facilities

• Lead the day-to-day administration and operations of the Active Ageing Centre (AAC) & its programmes

• Supervise, train and support a team of staff in AAC

• Assist HOD in staff recruitment and training of the team

• Ensure operational compliance

• Assist in the management of incidents, audits, public enquiries and feedback, and related documentations.

• Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics) and ensure timely, accurate reporting to management and authorities (e.g. AIC/MOH).

• Coordinate facility maintenance, procurement, vendor management, ensuring timely resolution of operational issues and cost-effectiveness.

• Provide cross coverage to colleagues or deployment to other Centres when need arises.

Centre Service Planning, Implementation and Evaluation

• Organise outreach events (in-house or with partners) to residents in the AAC service boundary with an aim to assess seniors using the Community Screener Tool to identify at-risk individuals.

• Organise a range of programmes (eg. activities, functional screening) with local relevance that enhance seniors' physical health, mental wellness and social connectedness.

• Manage the befriending and buddying programme

• Promote the Asset-Based Community Development approach to recruit, train and activate residents as community champions and volunteers.

• Manage AAC volunteers, including recruitment, training and maintaining an updated database.

• Conduct programme evaluation efforts

Referral Coordination and Community Partnership

• Network and collaborate with community partners, volunteers and donors to achieve and advance AAC's objectives.

• Build up network with primary healthcare (e.g. polyclinic, GPs) and community agencies (e.g. Silver Generation Office, Social Service Office) to provide seamless referral of services for seniors.

• Facilitate referrals to HNF home care and other social support services as needed for continuum of care.

• Assist to represent HNF in local sub-region's ICCS (Integrated Community Care Services) discussions, ensuring alignment with organisational goals and effective collaboration with partners and stakeholders, whenever assigned or required.

Qualifications

• Diploma or Degree in Social Work, Gerontology, Nursing or Healthcare related with at least 3 years of experience in senior, community care or healthcare setting.

Other Information

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

We are looking for a suitable Centre Supervisor for our new Active Ageing Centre in Tampines which will be operational in Q1 2026, to lead a team of passionate community care professionals. The incumbent should have minimum 3 years of experience in the sector and possess good interpersonal communication and facilitation skills. Proficiency in Malay is required to effectively engage with the Malay community served by the Centre. The incumbent should be approachable and enjoy engaging and working with seniors. The incumbent will report to the Head, Social Work Department or assigned Manager, AACs.

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.