F&B Captain/Supervisor | $4K NEW JOIN BONUS - #1123665

What you’ll be doing

• Take reservations and enquire purpose of visit.

• Greet each guest promptly and courteously with good smile and body language.

• Present menu and share promotions, specials and items to customers.

• Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Maintain cleanliness of the outlet.

• Assist manager by getting involved in planning and organizing of special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Follow Food & Beverage Safety and Hygiene policies and procedures.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests complain to duty manager if unable to conduct service recovery.

• Implement plans to deliver excellent service for outlet.

Job Requirements:

• Team player with excellent interpersonal and communication skills.

• Able to work in fast-paced F&B environment.

• Able to commit weekends and public holidays.