FIELD SERVICE ENGINEER - #1123460

Job Title :  FIELD SERVICE ENGINEER

• $4000 - $4500 with relevant working experience

• Full Time

• 5 Day Week: Monday to Friday

• Working hours: 8.30am – 5.30pm

Job Description:

• Semiconductor Robots installation, calibration and troubleshoot in cleanroom.

• Service of Autonomous Mobile Robot, Stocker, E-rack, E-84, RFID and etc.

• Provide front line support for key field service activities in line with customer requirements.

Job Responsibilities:

• Installation, commissioning, calibration, testing, troubleshooting, modification and conduct training of Autonomous Mobile Robot, E-rack, Stocker and etc. at customer locations.

• Experience in image processing and robot peripheral technology and System Integration is preferred.

• Implementing Field Corrective Actions.

• Provide preventive maintenance and repair service at established procedures, techniques, tools, test equipment and replacement parts. Responding to customers complaints and providing support for corrective maintenance.

• Establish and maintain a professional working relationship with customers and co-workers through team work.

• Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.

• Monitor product performance and provide regular update reports and feedback on customer service requests.

• Report common customer complaints to management to address and prevent future issues.

• Other ad hoc duties.

Requirements:

• Diploma/Degree in Electrical/Electronic/Mechatronic Engineering.

• Related experience in equipment installation and maintenance.

• Self-motivated, meticulous, disciplined and strong team player with high integrity.

• Able to work independently under minimum supervision.

• Available to travel overseas when required.

• Fresh grad can apply.