IT Service Desk Specialist - #1123215

IT Service Desk Specialist

Location: Lorong Chuan

Working hours: 8am – 5pm / Fully on-site

•         Strong analytical and problem-solving skills are essential. The ability to think creatively and identify technical issues for effective resolution is important.

•         Practical knowledge and experience in providing IT Service Desk support are required.

•         A high standard of customer service skills is necessary.

•         Demonstrated ability to work effectively in a team environment, coupled with excellent time management and organizational skills.

•         Capable of handling multiple tasks at the same time.

•         Proficiency in English, with clear and concise verbal and written communication skills, is important.

•         A hands-on approach with the capacity to quickly learn and apply new systems in the work environment is essential.

•         Proven ability to provide support for the following:

○ Microsoft Windows 10 and later

○ Apple iOS

○ Apple macOS

○ Microsoft Office 365 application suite

○ Google Workspace (formerly G Suite)

○ IT hardware support for both Apple and Windows devices

Qualifications

You have:

•         A diploma or degree in an IT-related discipline

•         Minimum 1 year of Customer Service Experience in a Technical Service Desk environment preferred.

•         Advantage if you have:

○ ITIL-related certifications

○ Microsoft-related certifications

○ Apple-related certifications

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

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