Senior/ Assistant Manager, Group Hospitality Services (Food Service) - #1123132

Overview

Oversees and manage food service team to ensure the meals orders are prepared and delivered to the Patient seamlessly in a safe and timely manner.

Responsibilities

• Oversee daily food service operations that include control room, store, catering, dishing, and assembly operations

• Handle manpower hiring, deployment and mobilisation

• Staff Training & Vaccination

• Manage contracts under Food Service and monitor vendor performance to ensure contract compliance.

• Manage risks related to food safety, workplace safety, and fire safety and ensure proper emergency preparedness and business continuity planning.

• Work closely with Executive Chef and production team on inpatient, staff and catering meals.

• Lead ad-hoc projects/initiatives on workflow improvement, harmonization, automation, waste reduction and sustainability. 

• Handle escalated patient complaints & feedbacks

• Submit monthly Food Service report that is required by the management.

• Conduct monthly contract payment check for stewarding services

• Ensure proper documentation and records are maintained.

• Any ad-hoc duties assigned by Supervisor.

Requirements

• Degree Holder of discipline related to Food & Beverage Management / Hospitality/ Nutrition.

• Proficient in spoken and written English. Fluency in a second language will be an advantage.

• Certified in WSQ Food Hygiene Course, Food Hygiene Officer Course, ISO22000, ISO45000 and MUIS HALAL will be an added advantage.

• Good knowledge in using Microsoft, including Word, Excel, PowerPoint, Teams, Outlook, One Drive, Bookings, Co-pilot, etc.

• Knowledge in Electronic Meal Ordering System will be added advantage.

• More than 5 years in supervisory or managerial role, preferably in hospital, upscale hotel, restaurant, or high-volume food service facility.

• Experience in Contract Management, Project Management, Catering Event, ISO Audit will be an added advantage.

• Ability to work efficiently, independently and work under tight timelines.

• Excellent communication, problem solving, presentation and interpersonal skill.