After Sales Support Engineer - #1122893

Job Description & Requirements

• AWS + VB

• Hybrid Work Arrangement

Responsibilities:

• Daily communication with clients by phone, email or web-meeting for projects or on-going work and other related matters

• Taking care of techno commercial discussion with client, needed for the supply of spares, upgrades, modification etc.

• Involve in technical-commercial discussions with vendors and engineering team.

• Working with procurement team for arranging PO / logistics etc for shipment

• Arranging logistics and accompany supervisors to site during site activities

• Prepare and create commercial proposal for after-sales services including communicating with vendors, and the other department such as Procurement, Engineering dept.

• Understand the internal procedure and calculate adequate cost & profit, as well as approval on internal compliance program.

• Negotiate with client for offer price, delivery time of item/service, and finalize the commercial offer.

• Review and negotiate the Contract terms and conditions with client.

• Follow-up with clients on submitted proposals, on-going order delivery, and invoice payment.

• Arrange web-meeting with clients/internal members, other sales persons, etc.

• Record keeping of all the technical communication, history of equipment, Changes & upgrades

• Enter data and maintain project records and files (Mainly in electronic copy, including hard copy)

• ·        Communicate with internal members, and/or other group company members, vendors to arrange any administrative matter including but not limited to ticket-booking, accommodation arrangement, etc.

Requirements:

• Diploma or Bachelor’s degree in Engineering or related field with a minimum of 2 years of progressive experience preferably in Energy industry

• Knowledge of aftermarket tender bidding, proposal preparation, creating cost calculation and closing sales

• Knowledge of project, parts, service and maintenance business for Gas Turbine, Generator, Steam Turbine and Boiler

• Ability to manage and work with customers, vendors, internal stakeholders and people of different disciplines

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to re16(at)trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892