Assistant HR Manager - #1122208

The Assistant HR Manager supports the full spectrum of HR operations across the group’s outlets and corporate functions. This role partners closely with outlet managers and department heads to implement effective HR practices in recruitment, employee engagement, performance management, and compliance; ensuring a motivated, service-oriented workforce that upholds the company’s culture and standards.

KEY RESPONSIBILITIES

1.         Recruitment & Talent Acquisition

·         Manage end-to-end recruitment for frontline and support roles, ensuring timely hiring to meet operational needs.

·         Develop talent pipelines through partnerships with agencies, schools, and referrals.

·         Oversee onboarding and orientation to ensure a smooth integration for new hires.

2.         Employee Relations & Engagement

·         Serve as the first point of contact for outlet HR matters and employee queries.

·         Support initiatives to enhance employee morale, retention, and workplace culture.

·         Advise outlet management on fair and consistent handling of disciplinary and grievance matters.

3.         Performance Management & Training

·         Assist in coordinating performance review cycles and ensuring timely completion.

·         Support training and development initiatives in collaboration with Learning & Development.

·         Identify potential and high-performing employees for career progression planning.

4.         HR Operations & Compliance

·         Oversee accurate and timely processing of HR documentation, including contracts, confirmation, and exit formalities.

·         Ensure compliance with employment laws, company policies, and audit requirements.

·         Support payroll verification, attendance tracking, and HR reporting.

5.         HR Projects & Strategy

·         Participate in HR system implementation, policy reviews, and process enhancements.

·         Drive group-wide HR initiatives such as engagement surveys and recognition programs.

REQUIREMENTS

• Diploma/Degree in Human Resource Management, Business Administration, or a related field

• Min 4-6 years’ experience in human resource function, preferably in F&B / Retail, or hospitality sector

• Good knowledge of local labor laws and practices

• Independent, proactive, resourceful and strong team player with solid analytical skills

• Excellent interpersonal and communication skills with a hands-on, service-oriented approach

• Able to manage multiple priorities in a fast-paced, multi-outlet environment

• Ability to handle confidential information with integrity

• Proficiency in HR systems and Microsoft Office Suite