Education Tour Crew (Casual), Singapore Oceanarium ($14.00 / hour) - #1122160

The Crew conducts and delivers educational tours, public programmes, and learning journeys about animals and habitats in the Singapore Oceanarium.

Responsibilities:

• Facilitate Educational Tours, Public Programmes and Learning Journeys to enable Guests to have an in-depth learning experience and provide insightful information about animals and habitats in the oceanarium. This includes programmes conducted in Mandarin. 

• Facilitate overnight camps to share fun facts and information about animals in a fun and interactive manner to engage and educate the guests. This includes overnight camps conducted in Mandarin. 

• Interact with guests to share information on sustainability and conservational matters and emphasize the importance of taking care of the environment. 

• Contribute ideas to new learning journeys that are being developed. 

• Assist in packing of logistical items for Tours, Programmes and Learning Journeys to ensure smooth execution of all these programmes. 

• Provide exceptional guest services by observing safety protocol and upholding service standards. 

Requirements:

• GCE O/A Levels and Diploma in any discipline. 

• Passionate in serving guests. 

• Good communication and customer service skills. 

• Experience in engaging children and students (guiding, tutoring, teaching) will be an advantage. 

• Programmes may be conducted in Mandarin, and fluency in the Mandarin language would be an advantage. 

• Passionate about marine animals and environment. 

• Knowledge/background in marine biology or marine animals would be useful. 

• Confident interacting with large groups of people on topics related to marine animals and environment.  

• Able to perform shift work, and willing to work during evenings, weekends and public holidays.