Manager, Senior Care Division (Centre Development & Pre-Operations) - #1122123

Job Purpose

The Manager, Centre Development & Pre-Operations will lead and oversee the end-to-end setup of new Senior Care Centres (SCCs) and Active Ageing Centres (AACs) for PCF Sparkle Care. This role is responsible for planning, coordinating, and executing pre-operations works, ensuring that all facilities are built to specification, compliant with regulatory requirements, and ready for operational handover.

The incumbent will act as the central liaison with both internal departments (e.g. Facilities Management, IT, Finance, and care programme teams) and external stakeholders (e.g. regulatory authorities, landlords, contractors, and community partners), while managing timelines, budgets, and quality standards.

Key Responsibilities

1. Strategic Planning & Project Management

• Lead the planning and execution of new SCCs and AACs, ensuring alignment with organisational objectives and regulatory requirements.

• Review and provide input on site plans, layouts, and architectural drawings to ensure functionality, compliance, and suitability for care operations.

• Develop project plans, Gantt charts, and risk assessments to monitor progress and anticipate challenges.

• Ensure projects are delivered on time, within budget, and to quality standards.

2. Stakeholder Engagement & Liaison

• Serve as the primary liaison between PCF Sparkle Care and internal departments as well as external stakeholders, including regulatory authorities, landlords, contractors, and care partners.

• Represent PCF Sparkle Care at meetings, tenders, and site inspections, ensuring the organisation’s interests are well represented.

• Build strong collaborative relationships to facilitate timely approvals and smooth project execution.

3. Facilities & Interior Setup

• Source, evaluate, and recommend appropriate furniture, fittings, and IT equipment to support centre operations and client experience.

• Ensure that facilities are designed to be senior-friendly, accessible, and conducive for care programmes and activities.

• Oversee installation, fit-out, and testing of all physical and technological infrastructure prior to handover.

4. Regulatory Compliance & Audit Preparation

• Ensure all licensing requirements are met for each new centre, including compliance with MOH guidelines.

• Prepare centres for pre-opening audits by regulatory authorities, working with relevant departments to ensure readiness.

• Implement corrective actions from audit feedback to achieve timely approvals.

5. Leadership & Team Collaboration

• Provide guidance and oversight to executives and officers supporting the setup process.

• Foster strong cross-functional collaboration with Day Care, Rehabilitation, and Active Ageing teams to ensure operational needs are addressed.

• Share expertise and best practices in facility setup, contributing to organisational capability-building.

Job Requirements and Qualifications

• Bachelor’s degree in Project Management, Facilities Management, Engineering, Architecture, or related field.

• At least 5–7 years’ experience in facilities development, pre-operations, or project management within healthcare, eldercare, or community services.

• Proven track record in managing end-to-end development of new premises from design through to operational readiness.

• Strong knowledge of building codes, compliance requirements, and senior-friendly design.

• Excellent stakeholder management skills, with experience engaging regulatory authorities, landlords, contractors, and external partners.

• Strong project management skills with ability to manage multiple concurrent projects.

• Effective communicator with strong negotiation and interpersonal skills.

• Meticulous, resourceful, and proactive problem solver.

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). 

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.