Patient Service Associate - #1122014

Responsibilities:

• Attend to patients courteously upholding quality service standard

• Perform triage and registration

• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)

• Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.

• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal

• Assist in stock taking as required

• Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.

• Any other duties as required

Requirements:

• Minimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations

• Experience in healthcare setting would be an advantage

• Good interpersonal and communication skills

• Good customer-service mindset

• Passionate to learn and work in the Healthcare sector

• Team player

• Able to work in a fast paced environment