Patient Relations Executive - #1121958

Are you passionate about making a difference in patients’ lives through excellent service and teamwork? Join our growing healthcare team as a Business Office Associate, where you’ll play a vital role in ensuring smooth daily clinic operations and a positive patient experience.

Key Responsibilities

• Deliver excellent frontline service to patients, families, and clinical staff.

• Coordinate and confirm operating theatre bookings to ensure smooth scheduling.

• Support patient registration, documentation, and insurance claims submission.

• Generate tax invoices and receipts; maintain accurate records.

• Manage appointment calendars and follow-up visits efficiently.

• Ensure strict confidentiality and compliance with healthcare policies.

• Collaborate closely with clinical teams to optimize patient flow.

• Provide administrative and clerical support as required.

Requirements

Essential:

• GCE “O” Level or Diploma in Business Administration / Healthcare Management.

• Good communication and interpersonal skills with a patient-first mindset.

• Proficiency in Microsoft Word, Excel, and Outlook.

• Willingness to work rotating shifts, including alternate Saturdays.

Preferred:

• Prior experience in a healthcare, surgical, or clinic environment.

• Fast learner, adaptable, and able to work in a dynamic environment.

Why Join Us

• Be part of a fast-growing private healthcare group with career growth opportunities.

• Support meaningful clinical work that makes a real difference.

• Structured training provided for long-term development.

• Attractive benefits and convenient locations.

• Positive, team-oriented work culture.