IT Assistant Engineer - #1121843

Job description:

• To provide day-to-day technical support to end users and ensure the smooth running of operations

• Perform monthly maintenance for hardwares on site

• On rotational 24/7 standby to attend any site issues during after office hours and weekends

• Responding to client phone calls, emails, messages promptly

• Troubleshoot hardware and software related issues on site

• Install, configure and maintain hardwares devices and software applications

• Maintaining good client relations

• Track and manage faults reports

• Support project team during new project deployment

• Communicating with clients to ensure that services are delivered effectively

• Promptly following up on service requests and providing customer feedback to management

Job Qualifications:

• Nitec, Higher Nitec, Diploma in IT or any related technical discipline

• Experience in Windows & Linux Operating System

• Experience hands on with Raspberry PI and UP board hardwares added advantage

• Willingness to travel.

• Ability to deal with multiple requests without being overwhelmed.

• Ability to remain professional under pressure.

• Able to work independently