Network Services Engineer - #1121771

Working hours: 8.30 am - 6pm (onsite)
Salary: Up to 6,000 + AWS

We are seeking a highly skilled Network Engineer to support, maintain, and optimize our network infrastructure. The ideal candidate will be responsible for managing day-to-day network operations, troubleshooting escalated incidents, implementing network changes, and ensuring high availability and security across all network services.

Key Responsibilities

• Provide Level 2 (L2) technical support for network incidents, escalations, and service requests in line with SLAs.
• Perform network troubleshooting and root cause analysis for LAN, WAN, WLAN, and firewall-related issues.
• Configure, monitor, and maintain routers, switches, firewalls, VPNs, and load balancers.
• Assist in network upgrades, migrations, and patch management to ensure continuous service improvement.
• Implement and maintain network security policies, including ACLs, VLAN segmentation, and IPS/IDS management.
• Collaborate with vendors and internal teams for hardware replacements, configuration reviews, and performance tuning.
• Monitor network performance using tools such as SolarWinds, PRTG, or Nagios, ensuring optimal uptime and stability.
• Support incident response and change management processes according to ITIL best practices.
• Maintain accurate network documentation, topology diagrams, and configuration records.
• Participate in on-call rotation or standby duty as part of network support coverage.

Requirements

• Diploma/Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 2 years of experience in enterprise network operations or support.
• Strong knowledge of Cisco or Juniper network devices (routing, switching, firewall).
• Hands-on experience with TCP/IP, VLANs, VPNs, OSPF, BGP, MPLS, and network monitoring tools.

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Wong Siew Ting (Maeve) - R25127375
ScienTec Consulting Pte Ltd - 11C5781