IT EXECUTIVE - #1121691

• Oversee and manage daily technological operations across clients properties.

• Coordinate with site teams to ensure smooth system performance, uptime, and quick issue resolution.

• Conduct regular and refresher training sessions at various malls and corporate buildings to maintain operational efficiency.

• Develop and maintain dashboards and reports to visualize data and support business decisions.

• Perform random spot checks on technologies, response times, and compliance with service standards.

• Prepare detailed operational and performance reports for clients on a scheduled basis.

• Respond promptly to client requests and provide professional solutions for all technology-related issues.

• Deliver structured training sessions for clients to improve system usage and understanding.

• Maintain close communication with vendors to coordinate servicing, upgrades, and troubleshooting.

• Manage and update the internal operations website to provide real-time data visibility for all sites.

• Oversee multiple concurrent projects and priorities while ensuring consistent service quality across all properties.

• Handle day-to-day IT support requests within the office environment, ensuring minimal downtime.

• Carry out feasibility study for implementation of data sensors in clients promises

• Ensure data security and compliance with company policies and regulations.

REQUIREMENTS:

• Minimum 2–5 years’ experience in IT support, systems management, or IoT-related projects.

• Knowledge of IoT communication protocols and cloud-based IoT platforms (e.g., Azure, AWS)

• Experience with data visualization and reporting tools

• Strong understanding of networking, cloud storage, and cybersecurity.

• Familiarity with smart cleaning systems, digital attendance tools, or building management systems (BMS) is a plus.

• Proficient in troubleshooting hardware, sensors, and connectivity issues

• Experience integrating IoT systems with workforce management or client reporting platforms.Knowledge of mobile device management and cloud services for multi-site operations.

• Detail-oriented and analytical mindset.

• Strong communication and coordination skills with both technical and non-technical teams.

• Proactive in problem-solving and implementing new technologies.

• Able to commence on short notice