Senior Technical Engineering Manager - #1121635

About Us

Founded in 2009, Bitsmedia develops purpose-driven technology that supports Muslims around the world in practising their faith with ease and intention. The company is best known for Muslim Pro, the leading Muslim lifestyle app with over 170 million downloads globally, offering essential tools and content that guide users in their daily spiritual lives.

Within Muslim Pro, Bitsmedia launched Qalbox in 2022, a dedicated video platform that provides educational and spiritually enriching content — from Quranic recitations and tafsir to hadith studies, Arabic lessons and expert-led discussions — making Islamic knowledge more accessible to a global audience. Qalbox also explores faith in modern life, spiritual well-being and personal growth, offering guidance rooted in Islamic teachings to help users connect their faith to everyday experiences.

In 2025, Bitsmedia became a certified B Corporation, reflecting its commitment to building products that serve the global Muslim community responsibly and sustainably. Headquartered in Singapore, with offices in Kuala Lumpur and Jakarta, Bitsmedia continues to grow its ecosystem of digital services for Muslims worldwide.

About The Role

As the Senior Technical Engineering Manager (Platform), you will lead a high-performing team of DevOps, SRE, and Platform Engineers to design, build, and maintain scalable, reliable, and secure infrastructure that supports our growing product ecosystem. You will partner closely with engineering and product leaders to drive technical excellence, operational efficiency, and platform innovation. This role requires a strong balance of strategic vision, technical depth, and people leadership to shape the future of our engineering foundation.

Key Responsibilities

• Lead, mentor, and grow a team of Platform, SRE, and DevOps engineers, fostering a culture of excellence, collaboration, and accountability.

• Oversee backend and infrastructure architecture, ensuring system scalability, performance, and reliability.

• Drive delivery of complex, high-impact projects that span multiple engineering teams.

• Develop and execute a long-term technical roadmap for platform scalability, reliability, and security, aligned with business priorities.

• Manage and optimize cloud infrastructure (GCP-preferred), ensuring best practices in automation, observability, and cost efficiency.

• Implement and continuously improve CI/CD pipelines, infrastructure automation (Terraform), and container orchestration (Kubernetes, Docker).

• Champion incident management and operational excellence, ensuring system resilience and high availability.

• Collaborate cross-functionally with product, engineering, and business stakeholders to deliver scalable and cost-effective solutions.
  

Requirements

• 8+ years of experience in Platform Engineering, Infrastructure, or Site Reliability Engineering (SRE).

• At least 3 years of direct people management experience in technical teams.

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

• Proven experience building and managing high-performing technical teams and driving delivery of complex engineering projects.

• Strong expertise in backend system design, architecture reviews, and cloud infrastructure management (GCP preferred).

• Deep understanding of CI/CD pipelines, automation, monitoring, logging, tracing, and incident management principles.

• Hands-on experience with Infrastructure as Code (Terraform) and container orchestration tools (Kubernetes, Docker).

• Excellent communication and stakeholder management skills.

• Strategic thinker with the ability to balance technical innovation and business priorities.
  

We regret that only shortlisted candidate will be notified.