Guest Services Executive - #1121605

Yotel Singapore Orchard Road

Date: 4 days ago

District: Orchard

Contract type: Full time

Work schedule: Full day

YOTEL will never ask you to transfer money or disclose bank log-in details over a phone call or email. Call the 24/7 ScamShield Helpline on 1799 if you are unsure.

Job Highlights

Conveniently accessible via Orchard MRT Station
Attractive Crew welfare and benefits
Self Service Check-in/out Kiosk

Main Responsibilities

Provide quality service to the guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Provide guests information pertaining to places of interests and important tourist information, assists guests in arranging of public transportation.
Solicit and communicate guest feedback for continuous improvement.
Administrative duties include but are not limited to; end of shift reports, daily operational logs and YOTEL communication tool.
Build strong working relationships and liaise with all other departments

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