Production Support (IAM/ Identity Access Management) - #1121465

Responsibilities

• Perform production support which include Application onboarding and application matrix updates to in-house IAM tools within SLA.

• Perform production support for HR Lifecycle and Roled Based management to in-house IAM tools within SLA.

• Support the preparations of data in preparations for production support and Audits

• Track issue raised by users and follow up until closure.

• Document and maintain operating procedures

• Develop scripts to automate work

Requirements

• Working experience in production support roles in large enterprise IAM environment

• Scripting skills to develop scripts for automation

• Strong Microsoft Excel skills and experience is a MUST.

• Good working knowledge of Access Management lifecycle and process

• Bachelor’s degree in computer science or equivalent

• Experience in banking or financial services institutions preferred