Warehouse Manager - #1121447

We are seeking an experienced Logistics Warehouse Manager with a strong background in e-commerce logistics and fulfilment. This role is critical as we expand our warehouse operations to serve both existing clients and future e-commerce customers. The ideal candidate will bring expertise in e-commerce processes, warehouse optimization, and client management, while leading warehouse teams to deliver day-to-day operational excellence.

Core Competencies

• Strong knowledge of e-commerce logistics & fulfilment

• Client-focused mindset with negotiation skills

• Proven leadership & team development experience

• Strategic thinker with operational discipline

• Data-driven and committed to continuous improvement

Key Responsibilities

E-Commerce Logistics Development

• Design and scale e-commerce logistics solutions (fulfilment, inventory, last-mile, returns).

• Advise management on systems, processes, and partnerships to build a strong framework.

• Integrate operations with e-commerce platforms, WMS/TMS/ERP, and tracking systems.

• Develop strategies to handle high-volume, fast-turnaround orders (including peak seasons).

Warehouse & Operations Management

• Oversee warehouse activities: receiving, storage, picking/packing, dispatch.

• Ensure accuracy, speed, and compliance with SOPs, ISO, and safety standards.

• Continuously improve warehouse layout, automation, and manpower planning.

• Track and report KPIs (order accuracy, fulfilment time, inventory turnover).

Client Engagement & Business Growth

• Act as the primary point of contact for key clients.

• Conduct client meetings to review performance and identify improvements.

• Draft, review, and negotiate logistics contracts and agreements.

• Support business growth with tailored logistics and e-commerce solutions.

People & Leadership

• Lead, train, and motivate warehouse supervisors and staff.

• Set performance targets, enforce discipline, and drive a safety-first culture.

• Plan workforce deployment to manage fluctuating demand.

Strategic & Financial Management

• Contribute to business planning and investments in e-commerce logistics.

• Manage warehouse budgets, optimize costs, and implement process improvements.

• Work with management to position the company as a competitive player in e-commerce logistics.

Qualifications & Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field.

• 7–10 years of logistics/warehouse management experience, with 3–5 years in e-commerce logistics/fulfilment.

• Proven skills in client engagement, contract drafting, and negotiation.

• Strong knowledge of e-commerce platforms (Shopify, Lazada, Shopee, Amazon) and system integrations (WMS/TMS/ERP).

• Excellent leadership, problem-solving, and communication skills.

• Familiarity with ISO, WSH, GDP/GMP, or other compliance standards is an advantage.
  

Benefit Package

• Medical Benefits

• Dental Benefits

• AWS Bonus