Sales Support Coordinator (Customer Service / Manufacturing / 5 Days / North) - #1121115

• Working hour: 8:30am – 5:30pm (Monday – Friday)

• Company located at Woodlands

• Variable Bonus + Excellent Welfare

• Well Established Robotics & Automation Manufacturing Company (MNC)

Job Scope

• Prepare and disseminate quotations for equipment spare parts.

• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.

• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.

• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.

• Proficient in obtaining a Certificate of Origin (COO) position from government agencies.

• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.

• Generate and maintain sales reports, including tracking sales performance and forecasting.

• Prepare regular sales reports for management, summarizing key performance indicators and trends.

• Analyze sales data to identify areas for improvement and support strategic decision-making.

• Collaborate closely with the finance department for invoicing and payment processing.

• Provide feedback to the sales team based on customer interactions and market intelligence.

Requirement

• Diploma / Degree in Business Administration or related disciplines

• 1 to 3 years of relevant experiences in sales coordination / customer service roles

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

•  Current and Expected salary

•  Reason for leaving

•  Date of availability

•  Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492