Customer Service Officer (Training Centre, immediate vacancy) - #1121033

Job Responsibilities:

• Handle course registration, scheduling, and payment matters efficiently and accurately.

• Provide clear and professional information about school programs, schedules, and promotions.

• Support the coordination of classes, teachers’ schedules, and classroom arrangements.

• Maintain and update student records and attendance in the system.

• Assist in preparing documents, reports, and other administrative duties.

• Follow up with students and parents for feedback and ensure customer satisfaction.

• Work closely with the academic and operations teams to ensure smooth class delivery.

• Handle ad-hoc duties and school events when required (e.g. open houses, workshops, parent-teacher meetings).

Job Requirement:

• Minimum GCE ‘O’ Level / Diploma or equivalent qualification.

• Prior experience in customer service, education, or administrative roles preferred.

• Strong communication, interpersonal, and problem-solving skills.

• Proficient in Microsoft Office and comfortable with computer-based systems.

• Pleasant personality with a positive and professional attitude.

Working hours:

• Wed-Fri rotating shift : 1.30pm-9.30pm, 1pm-9pm or 2.30pm-8.30pm

• Mon & Sun Off

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

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