Operations Executive - #1121015

Responsibilities

• Develop and review operational plans to enhance work procedures and service quality.

• Tabulate and monitor project schedules, ensuring compliance by Site Supervisors and workers.

• Coordinate and implement corrective actions for QHS issues.

• Provide guidance and support to Site Supervisors on operations and worker management.

• Oversee recruitment, onboarding, and orientation of operations team members.

• Manage daily operations across multiple projects, assigning cleaning duties to meet schedules and performance standards.

• Facilitate cleaning operations using appropriate tools, equipment, and cleaning chemicals to meet cleanliness standards.

• Adhere to RAs and Safe Work Procedures to mitigate workplace safety and health risks.

• Conduct KPI inspection audits and report on service delivery, safety, and cleanliness standards.

• Validate and submit timesheets and monthly stock requisitions.

• Manage supervisors’ and workers’ performance, reporting to senior management.
  

 Requirements

• Minimum Diploma in Operations Management, Facilities Management, or a related field.

• At least 2-3 years of experience in operations supervision, preferably in cleaning services, facilities management, or similar industries.

• Strong organizational and project management skills with the ability to monitor schedules and ensure timely delivery.

• Possess and demonstrates key customer service skills such as clear communication, positive attitude, pro-activeness, courtesy, helpfulness, speed and accuracy.

• Proficient in basic IT tools and systems to support operational efficiency.