Banking Call Center Officer (Shift work, Attractive allowance, EAST/WEST) - #1120971

Join our team in one of the largest banks in Asia as a call center agent! Gain valuable experience and new opportunities to expand your skillsets, plus an attractive allowance!

• Contract: 12 months subject to renewal

• 3-month training provided

• Working location: East or West (Have to be open to both locations)

• 5 working days per week (4 weekdays & 1 weekend)

• Only PM Shift available

• Basic pay ranges from 2600-3800

• Additional allowance for shift work: $1000

Job responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner

• Ability to understand customers’ needs and provide appropriate solutions and attention

• Consistently deliver quality service to our customers to achieve total customer satisfaction

• Solicit customers feedback and identify problem trends for improvement actions

Job requirements:

• Be customer service oriented

• Previous customer service experience for 5+ years preferred
  

Interested candidates may apply through the application system.  Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

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This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). 

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.